Covid -19 Update
Dear Customers and Partners,
In these unprecedented times I wanted to outline how In2Matrix is responding to the challenge we are all facing with Covid-19 Pandemic and to reinforce that we are committed to continuing to provide the high level of service you have come to know us for.
As an international group we have operations, customers and partners in multiple countries, where both the disease itself and the various government responses to it are at different stages of development. Our offices have been dealing with this issue for some time, and I am very proud of how they have acted with selfless determination and focus, by embracing flexible working practices to protect themselves, their families and their communities whilst continuing to provide the highest level of service to our customers and partners. This action shows resilience, commitment and professionalism. Whilst we have had to adapt our working practices, and creativeness ensure that we have and will continue to deliver “Business as Normal in Abnormal Times”.
Our IT, telephony and network capabilities have been developed to support remote working, and our collaborative remote working tools such as Microsoft Teams, Google Meet and other digital tools, are designed to keep our team and our customers and partners in touch. In short, we are well-equipped to put our people first so that they can continue to deliver to our customers and partners.
In line with many of our market practice, we have now closed our offices and implemented remote working in order to protect our employees, their families, our customers and our partners. We have suspended all business travel and our teams are using technology to replace face-to-face meetings. Our businesses have been tested to the limit, and proven their remote working capabilities. I am confident you will see normal service delivery “Business as Normal in Abnormal Times”.
We remain available to support you in any way we can and I ask that you reach out to us using your normal contacts if we can assist.
With my very best wishes to you, your colleagues and your families,
Gerard Baltazar, Chairman & CEO, In2Matrix Group
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